Jaysee talking a patient through her options at his desk

Tinnitus relief in Altamonte Springs

Your tinnitus consultation is performed by one of our Hearing Aid Specialists, Jaysee or Toni. There is no cure for tinnitus, but when hearing loss is part of the picture, hearing aids and their built-in tinnitus features can make it much less noticeable.

  • Complimentaryhearing test
  • Hearing aidswith tinnitus features
What to expect

What happens at a tinnitus consultation

Grace or Francesca will greet you at the front desk and get you settled. Your visit then moves through four parts.

  1. Step 1

    Consultation

    We discuss what you’re hearing (ringing, buzzing, hissing or pulsing), whether it’s in one ear or both, when it started, and when it’s most bothersome, including whether it affects your sleep.

  2. Step 2

    Ear exam

    We examine your ear canals and eardrums with an otoscope. Earwax buildup can contribute to tinnitus and affect test results, so we check for it before testing.

  3. Step 3

    Hearing test

    In our sound booth, you’ll complete a comprehensive hearing test. Tinnitus and hearing loss frequently occur together, and your results often help explain the sound you’re hearing.

  4. Step 4

    Your options

    We explain your results and what could help. If your symptoms point to a medical cause, we’ll refer you to a physician. If you need more specialized tinnitus care, we’ll refer you to a provider in our tinnitus therapy network.

A patient smiling across the round table as Jaysee listens
How relief works

Why tinnitus is louder in a quiet room

Tinnitus tends to be most noticeable in quiet settings. When hearing loss reduces your access to everyday background sound, there is less to compete with the tinnitus, which is why it often seems loudest at night.

Hearing aids restore access to those background sounds, which reduces the contrast between the tinnitus and silence. Many hearing aids also include a built-in sound generator that plays a soft, adjustable sound, such as gentle noise, to make the tinnitus less noticeable.

Signs it may be time for a tinnitus consultation

  • The ringing keeps you from falling asleep, or wakes you up
  • It has lasted more than a few weeks and hasn’t faded
  • You turn up the TV or a fan to cover it
  • It started after loud noise at work, at a concert or at the range
  • You already wear hearing aids and the ringing still gets in the way
A Patient Care Coordinator welcoming a patient at the front desk

Why the hearing test comes first

Tinnitus affects roughly one in ten adults in the United States, and most people with tinnitus also have some degree of hearing loss. That’s why a tinnitus consultation here starts with a hearing test, not with a hearing aid.

If your test shows hearing loss, clinical practice guidelines recommend a hearing aid evaluation for persistent, bothersome tinnitus. Hearing aids are programmed to your prescriptive targets, and their tinnitus features can be adjusted to your preference.

When tinnitus is progressively worsening, or when hearing aids are appropriate but don’t provide enough relief, we refer patients to our network of providers who specialize in tinnitus therapy.

What the consultation includes

  • A detailed discussion of your tinnitus and when it’s most bothersome
  • An examination of both ears
  • Comprehensive testing in our sound booth, with results the same day
  • An explanation of whether hearing loss is contributing to your tinnitus
  • What hearing aids would and wouldn’t be likely to change for you
  • A demonstration of the tinnitus features in the hearing aids we fit
  • A referral to a physician when your symptoms call for one
  • A referral to a tinnitus therapy specialist in our network when you need more specialized care
  • Available in English or Spanish
Who you’ll see

You’ll see Jaysee or Toni.

Both are Florida-licensed Hearing Aid Specialists who follow the same thorough, best-practice approach to every tinnitus consultation.

Jaysee Soto, HAS, BC-HIS

Owner and Hearing Aid Specialist

Jaysee has worked in hearing care since 2013 and opened this practice with his wife, Grace, in the town they live in. He’s board certified and a HearingUp Certified Provider, and he speaks English and Spanish, so your whole visit can be in Spanish.

Learn more about Jaysee

Toni Trager, HAS

Hearing Aid Specialist

Toni was born with hearing loss and has worn hearing aids since childhood, and her mother and brother wear them too. She knows what the first weeks with a new hearing aid feel like. Ask her about getting used to them.

Learn more about Toni
Before you come in

Questions we get at the front desk

Something else on your mind? Ask Grace or Francesca when you call.

Can you cure tinnitus?

There’s no cure for tinnitus yet, but that doesn’t mean nothing can be done. The goal is to make it less noticeable so it takes up less of your day. For many people with hearing loss, treating the hearing loss makes the biggest difference.

Will hearing aids help?

They help many people, but not everyone, and there’s no way to know until your hearing has been tested. That’s why the test comes first.

Why is it worse at night?

A quiet bedroom gives tinnitus nothing to compete with. A fan, a radio on low or a sound machine can help at night for the same reason hearing aids help during the day.

What if hearing aids don’t help enough?

We’ll keep working with you. Hearing aids and their tinnitus features can be fine-tuned over several visits. If your tinnitus is progressively worsening, or if hearing aids are appropriate for you but aren’t providing enough relief, we’ll refer you to a provider in our network who specializes in tinnitus therapy.

When should I see a doctor instead?

If your tinnitus came on suddenly, is in one ear only, pulses with your heartbeat, or comes with dizziness or a sudden drop in hearing, see a physician promptly. Sudden hearing loss should be evaluated as soon as possible, ideally within a few days. If we notice any of these signs, we’ll refer you.

What should I bring?

Bring your insurance card if you have one, and your current hearing aids if you already wear them. A list of your medications is also helpful, since some can contribute to tinnitus.

Insurance

We accept many insurance plans. Bring your insurance card, and we’ll check your benefits for you.

Contact us

Start with the hearing test

Book online, call 407-949-6737 or come in during our walk-in hour, weekdays from 1:00 to 2:00 pm.

715 Douglas Ave, Suite 45Altamonte Springs, FL 32714 · inside One Senior Place
407-949-6737English and Spanish
Monday to Friday, 9:00 am to 4:30 pmClosed for lunch 12:00 to 1:00. Walk-in hour 1:00 to 2:00 every day we're open.

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