Hearing Care That Feels Like Family.

We're Jaysee, Toni, Grace and Francesca, a family-owned hearing care practice in Altamonte Springs. We combine the personal attention of a family practice with thorough, evidence-based hearing care.

Call 407-949-6737

Jaysee Soto, Hearing Aid Specialist, checking a smiling patient's ear with a video otoscope

Grace, Jaysee and Francesca making a heart shape with their hands under the sign

Jaysee, Grace and Francesca laughing with a patient at the front desk

Book your complimentary hearing evaluation

Welcome video

Meet the family behind your hearing care.

Grace and Francesca will welcome you at the front desk, and our Hearing Aid Specialists, Jaysee and Toni, will take the time to understand how your hearing affects your conversations and daily life.

100%

satisfaction guaranteed on hearing aids purchased through our office

years of professional care included with your hearing aids

155

five-star Google reviews from patients across Greater Orlando

languages at the front desk and in the booth. Hablamos español.

Why choose us

Why patients drive past other hearing aid stores to get to our clinic inside One Senior Place.

Jaysee, Toni, Grace and Francesca in front of the Altamonte Family Hearing sign

Real people, not a chain.

Altamonte Family Hearing is a family-owned practice. Our Hearing Aid Specialists, Jaysee and Toni, personally handle every evaluation and fitting, and Jaysee's wife Grace leads our front desk. You'll work with the same small team from your first visit onward.

Personal care from a small, local team
Hablamos español. Evaluations and patient forms available in Spanish.
Walk-in hour Monday to Friday, 1:00 to 2:00 pm. No appointment needed.
Rooted in Altamonte Springs, inside One Senior Place

Best practices in hearing care, not just a quick fit.

A hearing aid is only as effective as the care behind it, so we follow evidence-based best practices at every step.

Comprehensive hearing evaluationWe take a complete look at your hearing and explain your results clearly.
Verified with Real Ear MeasurementWe test each hearing aid before your fitting, then use Real Ear Measurement to fine-tune it to your prescriptive targets.
Ongoing professional careWe provide cleanings, adjustments and hearing re-evaluations as your hearing changes.
The top brands in hearing technologyWe work with Phonak, Oticon, ReSound, Signia, Starkey and Widex, so we can recommend what suits your hearing.
Care for hearing aids purchased elsewhereWe clean, troubleshoot and repair all major brands, wherever you bought them.

There's a difference between buying a hearing aid and being fitted for one.

Being fitted means your hearing aids are programmed to your prescription, verified in your ear and adjusted over time as you adapt, by a team that knows you and your goals.

Jaysee fitting headphones on a smiling patient in the sound booth

A new hearing aid being placed on a patient's ear, his reflection in the mirror

Jaysee placing the Real Ear Measurement probe tube in a patient's ear

Jaysee at the repair bench cleaning a hearing aid

Jaysee using the Earigator on a patient wearing the clinic cape

Jaysee talking a patient through her options at his desk

Jaysee shaking hands with a patient at the door

Serving Greater Orlando

Comprehensive hearing care, under one roof.

See all services

Hearing aid demo

Hear the difference better hearing can make.

This sample recreates a conversation in a busy restaurant. Press play, then move the slider from "without hearing aids" to "with hearing aids" to hear how amplification can improve speech clarity.

Headphones recommended

Jaysee placing headphones on a smiling patient in the sound booth

Headphones recommended · press play to listen to the sample

Without hearing aidsWith hearing aids

Now hearing

Simulation for illustration. Individual results vary.

Our team

Meet the specialists who will care for your hearing.

Two Florida-licensed Hearing Aid Specialists and a team that helped earn 155 five-star Google reviews.

Jaysee Soto, HAS, BC-HIS

Owner and Hearing Aid Specialist. HearingUp Certified Provider. Bilingual.

The Bald Hearing Guy

Toni Trager, Hearing Aid Specialist at Altamonte Family Hearing

Toni Trager, HAS

Hearing Aid Specialist. Wears hearing aids herself and understands the experience from the patient's side.

Grace Soto, Patient Care Coordinator, smiling in green scrubs

Francesca Natal, Patient Care Coordinator, smiling in green scrubs

Grace Soto & Francesca Natal

Patient Care Coordinators. Grace and Francesca manage scheduling, patient forms and follow-up visits. Both are bilingual in English and Spanish.

Trusted by patients across Greater Orlando.

Read what our patients have to say about their experience with our team.

Read all reviews Leave a review

Jaysee, Grace and Francesca hugging a patient in the office

They are the friendliest and most knowledgable people to work with. He always knows just what hearing aids will work with my lifestyle. I just love Jaycee and Francesca and won’t go anywhere else for my families hearing needs.
Mary S.Google

Excellent, personal, thorough, quality care. Wonderful staff. Don’t go anywhere else for hearing products!
Pamela L.Google

What absolutely delightful experience! I had a mini emergency when I took off my hearing aids last night, the left rubber tip was missing and nowhere to be found, so I assumed it was jammed in the ear canal.... and it was! Toni gently removed it and treated me like a king! Such special people! (…)
Tom P.Google

Toni made me feel very comfortable doing my hearing test I'm even chlosterphobic and i was able to do my test bc she was so calm …
Ashley H.Google

155

five-star Google reviews from our patients

Jaysee laughing while explaining an audiogram at his desk

On YouTube

Jaysee is also The Bald Hearing Guy.

On his YouTube channel, Jaysee explains hearing loss, hearing aid technology, Real Ear Measurement and what to look for in a hearing care provider, in the same clear language he uses with patients.

Watch the videos

A patient chatting with one of our Patient Care Coordinators at the front desk

Hablamos español.

We provide hearing care in English and Spanish. Jaysee, Grace and Francesca all speak Spanish, and our evaluations, patient forms and resources are available in Spanish.

Ver la página en español

Schedule your hearing evaluation.

Book online, call, or stop by during our walk-in hour, weekdays from 1:00 to 2:00 pm. Missed calls are returned within one business day.

715 Douglas Ave, Suite 45Altamonte Springs, FL 32714 · inside One Senior Place

407-949-6737English and Spanish

Monday to Friday, 9:00 am to 4:30 pmClosed for lunch 12:00 to 1:00. Walk-in hour 1:00 to 2:00 every day we're open.

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