Welcome to Altamonte Family Hearing
Altamonte Family Hearing is a private, locally owned hearing center dedicated to serving the needs of Altamonte Springs. Owned and operated by Jaysee A. Soto, HAS, BC-HIS, our goal is to provide the highest quality of hearing healthcare solutions as possible.
Give the Gift of Hearing
If you know someone who could benefit from better hearing, please nominate them for a free set of ReSound hearing aids by downloading and filling out our nomination form below
Why Choose Altamonte Family Hearing?
We help adults of all ages successfully manage hearing loss through tailored solutions. We are a family-owned practice, operated by husband and wife, Jaysee and Grace Soto. We are proud residents of Altamonte Springs, which is why we opened our business within the same community.
We value our patients and strive to build long-lasting relationships with every person who comes to our hearing clinic. Whether you need help managing hearing loss, tinnitus, or another hearing disorder, our team is ready to assist you.
What to Expect at Your First Appointment
When you visit us for your hearing healthcare, you will always be greeted by Jaysee or Grace. Your appointment will be broken into four parts.
1. Consultation: We will have a conversation to get to know you. We will ask you some questions about yourself, your hearing, medical history, and family history.
2. Ear Exam: We will take a thorough look at the inside of your ears using an otoscope. We want to ensure impacted earwax is not affecting your hearing before moving on to the hearing test.
3. Hearing Test: A complete hearing evaluation will be performed to assess your ability to hear different sounds and frequencies.
4. Results: We will go over the results of your hearing test with you which are laid out on your audiogram. Any questions you have will be answered so you feel informed about your hearing health.
Our Reviews
"I cannot praise these people enough! They went above and beyond what I was expecting as an out of state visitor, and if I lived in that area, this practice would be my one and only. I was vacationing in the Orlando area, and all of a sudden one of the drivers on my Oticon OPN1s went completely dead. It was only the beginning of the vacation, and I was dreading having only one hearing device the whole time. So I called around asking if they had components for my HAs, and Altamonte was the only practice that would call me back. Even though they were not my primary audiologist, and my HAs are pretty old, Altamonte took the time to come up with a solution for my conundrum. They were able to get my HA repaired in their office the same day, and get stereophonic hearing assistance back for me. Thanks to them, I was able to enjoy my vacation without struggling to understand family, and saved the trip down to FL. I’ve worked with many Audiology practices over the years, so I know a FANTASTIC practice when I see one. EXCELLENT customer service, a willingness to help out above and beyond what’s expected, a complete knowledge and expertise on what they do, and a VERY friendly staff! -Altamonte has all four. I may not be local (Hi from WY!), but I can say without hesitation that if you are, and you’re looking for an audiologist, I HIGHLY recommend Altamonte. Both myself and my family thank you for your help, and I appreciated the card for my birthday you sent. I wish you all the best, and I’m happy to know that the next time I’m in FL, I don’t have to worry about my hearing instruments having problems, because I know I have a great place to go for help. Cheers!"
★★★★★ · Jason Hoch · 1 week ago
"Great service and hospitality. Everything was explained thoroughly. Great listening skills. The best part was that initial exam was free and helped us out in having a baseline for our hearing."
★★★★★ · Gladys Matos · 1 week ago
"I want to start this review by saying this has by far been the best experience I have had with healthcare. About a month ago, I came across them by googling places that can repair hearing aids. I called them 5 minutes before closing time and they happily answered my call for help and immediately re-assured me that they can help. I came in today during the walk-in hours and showed them the aids and the issue. I was greeted by Jaysee and he re-assured me that things can be fixed, and all the same day! The staff are very friendly and helpful. I had mentioned that getting hearing aids has been hard and they immediately wanted to help with a solution. I really felt heard and cared for by the staff! Thank you so much! Your help has made a HUGE impact on my life. This is absolutely the place to go!!!!"
★★★★★ · Emily Palo · 2 weeks ago
"This is the most thorough and professional hearing evaluation I have ever had. The first fitting was detailed, efficient and professional. I would highly recommend Altamonte Family Hearing. The staff is friendly,flexible and accommodating.Jaycee Soto adheres to the highest form of care in audiology and is continually seeking and applying cutting edge ideas and practices.This is absolutely the best you can do in Central Florida for Hearing related care."
★★★★★ · daniel jordan · 2 months ago
"I received a complete hearing audit on Friday 1/30/26. I found the process to be extremely thorough and I have had 5 audits in the past 4 years this was by far my best experience. The business and everyone there were exceptionally professional. Great detail went into the programming of my new ReSound hearing aids. I would highly recommend Altamonte Family Hearing as a trustworthy and honest provider for hearing aids."
★★★★★ · Pete Zeitler · 4 months ago
"Jaycee Soto is a total professional that only wants to do the best. The exam was complete in every way. It wasn't 15 minutes and here's your hearing aids. The hearing aids were set up to fit my needs . The staff in the office was also great. I would recommend Jaycee and the staff at Altamonte Family Hearing to anyone needing hearing help !"
★★★★★ · Anthony Valada · 4 months ago
"We had an excellent experience with Altamonte Family Hearing, and I can’t thank them enough for the care they provided my dad. Jaysee Soto was absolutely wonderful throughout the entire process. He spent a great deal of time performing very thorough hearing tests and, just as importantly, took the time to clearly explain the results in a way that we could all understand. When it came time to set up and program my dad’s new high-end ReSound hearing aids, Jaysee was incredibly patient and detail-oriented, making sure everything was perfectly tuned to my dad’s needs. He also went above and beyond by showing my dad how to operate the hearing aids through his phone once they were paired, which gave him a lot of confidence using them. The level of professionalism, knowledge, and genuine care we experienced by everyone in the office made a huge difference. I highly recommend Altamonte Family Hearing and Jaysee Soto to anyone looking for top-quality hearing care and outstanding service."
★★★★★ · Philip Zeitler · 4 months ago
"I recently bought a new set of Oticon hearing aids to take advantage of increased AI capabilities. As usual Jaysee and his team were wonderful to deal with. They are all real experts and are very knowledgeable and, even better, very patient! My new hearing aids are much more effective and I couldn’t be more pleased! Altamonte Family Hearing is the best; I’ll never use anyone else!"
★★★★★ · Charles Morse · 4 months ago
"Very pleasant audiology experience. Dr. Soto takes time to explain everything. 500% recommendations. Great team of people helping the hearing impaired. Thank you!!!"
★★★★★ · Carlos Salicrup · 4 months ago
"I’ve never before had such an easy, completely enjoyable experience during a healthcare visit as that which is provided by the excellent staff at Altamonte Family Hearing. The friendly and inviting treatment is fully backed up a very high level of expertise and personal care. The comprehensive and meticulous hearing exam has resulted in a significant improvement for my daily life. And, the best part, the expenses for my new hearing aids were completely covered by my Medicare."
★★★★★ · Christopher Powell · 5 months ago
Powered by CQ Reviews
Preferred Provider of the NFL Players Association
Altamonte Family Hearing is a preferred hearing care provider for the NFL Players Association’s Professional Athletes Foundation. Through this partnership, the PAF aims to bring better hearing to former professional athletes and their fans across the nation. Together, we spread awareness, help players in need of hearing care, and collected data on the connection between hearing loss and professional football.