Welcome to Altamonte Family Hearing
Altamonte Family Hearing is a private, locally owned hearing center dedicated to serving the needs of Altamonte Springs. Owned and operated by Jaysee A. Soto, HAS, BC-HIS, our goal is to provide the highest quality of hearing healthcare solutions as possible.
Give the Gift of Hearing
If you know someone who could benefit from better hearing, please nominate them for a free set of ReSound hearing aids by downloading and filling out our nomination form below
Why Choose Altamonte Family Hearing?
We help adults of all ages successfully manage hearing loss through tailored solutions. We are a family-owned practice, operated by husband and wife, Jaysee and Grace Soto. We are proud residents of Altamonte Springs, which is why we opened our business within the same community.
In addition to personalized care, we are committed to following audiology best practices that help patients achieve the best possible hearing outcomes. From comprehensive hearing evaluations and individualized treatment plans to Real Ear Measurement verification and ongoing follow-up care, we use evidence-based methods to ensure your hearing solutions are as effective as possible. Learn more about our commitment to Best Practices.
We value our patients and strive to build long-lasting relationships with every person who comes to our hearing clinic. Whether you need help managing hearing loss, tinnitus, or another hearing disorder, our team is ready to assist you. To make your visit as convenient as possible, we also provide downloadable patient forms in both English and Español. Complete them before your appointment to save time and help us better prepare for your visit.
What to Expect at Your First Appointment
When you visit us for your hearing healthcare, you will always be greeted by Jaysee or Grace. Your appointment will be broken into four parts.
1. Consultation: We will have a conversation to get to know you. We will ask you some questions about yourself, your hearing, medical history, and family history.
2. Ear Exam: We will take a thorough look at the inside of your ears using an otoscope. We want to ensure impacted earwax is not affecting your hearing before moving on to the hearing test.
3. Hearing Test: A complete hearing evaluation will be performed to assess your ability to hear different sounds and frequencies.
4. Results: We will go over the results of your hearing test with you which are laid out on your audiogram. Any questions you have will be answered so you feel informed about your hearing health.
Our Reviews
"They have the in the ear measuring capability that allows them to actually see in the device they have in your ear is actually picking up the sounds that you need. That ensured that my monitors were dong their job based upon my specific needs. Jaysee and his staff are personable, professional and really go the extra mile for their clients. You can see their empathy, understanding and dedication to every one of us. You really matter to them and they have invested the training and resources for state-of-the art equipment necessary to provide you with the absolute best care available."
★★★★★ · Steve Marsee · 1 week ago
"Jaysee Soto gave me back my hearing! I have several hearing aids that don' t work and don't fit, but Jaysee found the perfect match for me. To determine my hearing concerns, I had a extensive exam that went far beyond my other hearing exams, leading to hearing aids that are comfortable and actually work. The office staff is professional and accomodating. They worked with my insurance to get me the best price on my hearing aids. I highly recommend Altamonte Family Hearing."
★★★★★ · jan bradburn · 2 weeks ago
"Dr.Soto provided exceptional care for my mother’s hearing needs. From the moment we arrived, he and his team were professional, patient, and compassionate. They took the time to explain every step of the process, making sure my mother fully understood her options and felt comfortable throughout the entire experience. The service was outstanding, and my mother is absolutely thrilled with her new hearing aids. The improvement has made a tremendous difference in her daily life. I highly recommend Dr. Soto, especially to the Spanish-speaking community. Being able to communicate in Spanish made my mother feel at ease and well cared for. Dr. De Soto is truly amazing, and we are very grateful for his expertise and kindness. Thank you"
★★★★★ · Rocio M Stevens · 3 weeks ago
"Very friendly staff and easy hearing exam. Everything explained well. Took their time with me. I would recommend 👍"
★★★★★ · L A · 4 weeks ago
"I cannot praise these people enough! They went above and beyond what I was expecting as an out of state visitor, and if I lived in that area, this practice would be my one and only. I was vacationing in the Orlando area, and all of a sudden one of the drivers on my Oticon OPN1s went completely dead. It was only the beginning of the vacation, and I was dreading having only one hearing device the whole time. So I called around asking if they had components for my HAs, and Altamonte was the only practice that would call me back. Even though they were not my primary audiologist, and my HAs are pretty old, Altamonte took the time to come up with a solution for my conundrum. They were able to get my HA repaired in their office the same day, and get stereophonic hearing assistance back for me. Thanks to them, I was able to enjoy my vacation without struggling to understand family, and saved the trip down to FL. I’ve worked with many Audiology practices over the years, so I know a FANTASTIC practice when I see one. EXCELLENT customer service, a willingness to help out above and beyond what’s expected, a complete knowledge and expertise on what they do, and a VERY friendly staff! -Altamonte has all four. I may not be local (Hi from WY!), but I can say without hesitation that if you are, and you’re looking for an audiologist, I HIGHLY recommend Altamonte. Both myself and my family thank you for your help, and I appreciated the card for my birthday you sent. I wish you all the best, and I’m happy to know that the next time I’m in FL, I don’t have to worry about my hearing instruments having problems, because I know I have a great place to go for help. Cheers!"
★★★★★ · Jason Hoch · 2 months ago
"Great service and hospitality. Everything was explained thoroughly. Great listening skills. The best part was that initial exam was free and helped us out in having a baseline for our hearing."
★★★★★ · Gladys Matos · 2 months ago
"I want to start this review by saying this has by far been the best experience I have had with healthcare. About a month ago, I came across them by googling places that can repair hearing aids. I called them 5 minutes before closing time and they happily answered my call for help and immediately re-assured me that they can help. I came in today during the walk-in hours and showed them the aids and the issue. I was greeted by Jaysee and he re-assured me that things can be fixed, and all the same day! The staff are very friendly and helpful. I had mentioned that getting hearing aids has been hard and they immediately wanted to help with a solution. I really felt heard and cared for by the staff! Thank you so much! Your help has made a HUGE impact on my life. This is absolutely the place to go!!!!"
★★★★★ · Emily Palo · 2 months ago
"This is the most thorough and professional hearing evaluation I have ever had. The first fitting was detailed, efficient and professional. I would highly recommend Altamonte Family Hearing. The staff is friendly,flexible and accommodating.Jaycee Soto adheres to the highest form of care in audiology and is continually seeking and applying cutting edge ideas and practices.This is absolutely the best you can do in Central Florida for Hearing related care."
★★★★★ · daniel jordan · 4 months ago
"I received a complete hearing audit on Friday 1/30/26. I found the process to be extremely thorough and I have had 5 audits in the past 4 years this was by far my best experience. The business and everyone there were exceptionally professional. Great detail went into the programming of my new ReSound hearing aids. I would highly recommend Altamonte Family Hearing as a trustworthy and honest provider for hearing aids."
★★★★★ · Pete Zeitler · 5 months ago
"Jaycee Soto is a total professional that only wants to do the best. The exam was complete in every way. It wasn't 15 minutes and here's your hearing aids. The hearing aids were set up to fit my needs . The staff in the office was also great. I would recommend Jaycee and the staff at Altamonte Family Hearing to anyone needing hearing help !"
★★★★★ · Anthony Valada · 5 months ago
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Preferred Provider of the NFL Players Association
Altamonte Family Hearing is a preferred hearing care provider for the NFL Players Association’s Professional Athletes Foundation. Through this partnership, the PAF aims to bring better hearing to former professional athletes and their fans across the nation. Together, we spread awareness, help players in need of hearing care, and collected data on the connection between hearing loss and professional football.