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HearingUp Provider Jaysee A. Soto, HAS, BC-HIS
Jaysee Soto established Altamonte Family Hearing so he could help adults of all ages successfully manage hearing loss in Altamonte Springs, FL through the use of best practices. Devoted to his patients, Jaysee takes great pride in helping those in the community improve their hearing health.
Meet Our Hearing Aid Specialist
Jaysee A. Soto, HAS, BC-HIS
Jaysee Soto began his career in hearing healthcare in 2013 with one clear mission: to help people reconnect to the sounds of life through patient-centered care. After earning his state licensure and National Board Certification in Hearing Instrument Sciences, he founded Altamonte Family Hearing to build a practice where Best Practices in hearing healthcare including validation and verification guide every step of the process.
Unlike large chain clinics that often prioritize speed and profit, Jaysee created a family-owned practice centered on quality, compassion, and measurable results. Every hearing solution is fit and verified with Real Ear Measurement (REM) and validated through electroacoustic analysis and ongoing patient feedback to ensure each patient hears their best. As a bilingual specialist fluent in English and Spanish, he proudly serves a diverse community and makes hearing healthcare accessible to all.
Outside the office, Jaysee enjoys traveling with his wife and daughters, endless trips to Disney world, exploring new technology, and continuing his mission to provide hearing care that is transparent, patient-focused, and grounded in best practices.
Real-ear Measurement
Real-ear measurement (REM) is a clinical test that ensures your hearing aids are precisely delivering the correct amplification for your unique ear and hearing loss. A small, specialized microphone is placed in your ear canal while the hearing aid is worn. This measures the actual sound reaching your eardrum in real time, allowing us to adjust the device so it matches your exact prescription. REM helps provide clearer speech, balanced sound, and the best possible hearing experience tailored specifically to you.
Electroacoustic Analysis
Electroacoustic analysis is a precise test that verifies your hearing aids are working exactly as the manufacturer intended. It measures sound output, amplification, and performance to ensure your devices deliver clear, accurate hearing before we fine-tune them for your ears.
Why Choose Jaysee Soto and Altamonte Family Hearing
Jaysee helps adults of all ages successfully manage hearing loss through tailored solutions. He opened Altamonte Family Hearing alongside his wife, Grace Soto. Jaysee and his wife are proud residents of Altamonte Springs, which is why they opened their practice in the same community providing best practices in hearing healthcare.
Patients trust us because:
- We provide on-going support and long-term care, striving to build long-lasting relationships with our patients
- Our team provides the highest quality of hearing healthcare solutions in Altamonte Springs
- We follow Audiology Best Practices to ensure accurate diagnosis and personalized treatment
- Jaysee Soto is a Dr. Cliff certified hearing care provider
"Excellent, personal, thorough, quality care. Wonderful staff. Don’t go anywhere else for hearing products!"
★★★★★ · Pamela Levin · 1 week ago
"I am a new patient referred by a neighbor (doctor) who raved about his experience at Altamonte Family Hearing and advised me to make contact with them. He was absolutely right. Great people, great service and wonderful products. If you are looking to resolve a hearing issue or to upgrade your current devices, make sure to contact them. You will be glad you did."
★★★★★ · Harry Arnold · 1 week ago
"Toni made me feel very comfortable doing my hearing test I'm even chlosterphobic and i was able to do my test bc she was so calm and she NEEDS A RAISE and A GIFT BASKET I HIGHLY RECOMMEND COMING to THIS ALTAMONTE FAMILY HEARING CENTER I REALLY LIKE TONI SHE IS SO GOOD AT HER JOB"
★★★★★ · Ashley Harris · 2 weeks ago
"They have the in the ear measuring capability that allows them to actually see in the device they have in your ear is actually picking up the sounds that you need. That ensured that my monitors were dong their job based upon my specific needs. Jaysee and his staff are personable, professional and really go the extra mile for their clients. You can see their empathy, understanding and dedication to every one of us. You really matter to them and they have invested the training and resources for state-of-the art equipment necessary to provide you with the absolute best care available."
★★★★★ · Steve Marsee · 4 weeks ago
"Jaysee Soto gave me back my hearing! I have several hearing aids that don' t work and don't fit, but Jaysee found the perfect match for me. To determine my hearing concerns, I had a extensive exam that went far beyond my other hearing exams, leading to hearing aids that are comfortable and actually work. The office staff is professional and accomodating. They worked with my insurance to get me the best price on my hearing aids. I highly recommend Altamonte Family Hearing."
★★★★★ · jan bradburn · 1 month ago
"Dr.Soto provided exceptional care for my mother’s hearing needs. From the moment we arrived, he and his team were professional, patient, and compassionate. They took the time to explain every step of the process, making sure my mother fully understood her options and felt comfortable throughout the entire experience. The service was outstanding, and my mother is absolutely thrilled with her new hearing aids. The improvement has made a tremendous difference in her daily life. I highly recommend Dr. Soto, especially to the Spanish-speaking community. Being able to communicate in Spanish made my mother feel at ease and well cared for. Dr. De Soto is truly amazing, and we are very grateful for his expertise and kindness. Thank you"
★★★★★ · Rocio M Stevens · 2 months ago
"Very friendly staff and easy hearing exam. Everything explained well. Took their time with me. I would recommend 👍"
★★★★★ · L A · 2 months ago
"I cannot praise these people enough! They went above and beyond what I was expecting as an out of state visitor, and if I lived in that area, this practice would be my one and only. I was vacationing in the Orlando area, and all of a sudden one of the drivers on my Oticon OPN1s went completely dead. It was only the beginning of the vacation, and I was dreading having only one hearing device the whole time. So I called around asking if they had components for my HAs, and Altamonte was the only practice that would call me back. Even though they were not my primary audiologist, and my HAs are pretty old, Altamonte took the time to come up with a solution for my conundrum. They were able to get my HA repaired in their office the same day, and get stereophonic hearing assistance back for me. Thanks to them, I was able to enjoy my vacation without struggling to understand family, and saved the trip down to FL. I’ve worked with many Audiology practices over the years, so I know a FANTASTIC practice when I see one. EXCELLENT customer service, a willingness to help out above and beyond what’s expected, a complete knowledge and expertise on what they do, and a VERY friendly staff! -Altamonte has all four. I may not be local (Hi from WY!), but I can say without hesitation that if you are, and you’re looking for an audiologist, I HIGHLY recommend Altamonte. Both myself and my family thank you for your help, and I appreciated the card for my birthday you sent. I wish you all the best, and I’m happy to know that the next time I’m in FL, I don’t have to worry about my hearing instruments having problems, because I know I have a great place to go for help. Cheers!"
★★★★★ · Jason Hoch · 3 months ago
"Great service and hospitality. Everything was explained thoroughly. Great listening skills. The best part was that initial exam was free and helped us out in having a baseline for our hearing."
★★★★★ · Gladys Matos · 3 months ago
"I want to start this review by saying this has by far been the best experience I have had with healthcare. About a month ago, I came across them by googling places that can repair hearing aids. I called them 5 minutes before closing time and they happily answered my call for help and immediately re-assured me that they can help. I came in today during the walk-in hours and showed them the aids and the issue. I was greeted by Jaysee and he re-assured me that things can be fixed, and all the same day! The staff are very friendly and helpful. I had mentioned that getting hearing aids has been hard and they immediately wanted to help with a solution. I really felt heard and cared for by the staff! Thank you so much! Your help has made a HUGE impact on my life. This is absolutely the place to go!!!!"
★★★★★ · Emily Palo · 3 months ago
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715 Douglas Avenue, Suite 45
Altamonte Springs, FL 32714
Our Office
Our office is located at 715 Douglas Ave. We are conveniently inside One Senior Place, just north of Central Parkway.
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715 Douglas Avenue, Suite 45
Altamonte Springs, FL 32714 - (407) 641-2406
- (407) 604-6692