JayseeOwner, HAS
ToniHAS
GraceFront desk
FrancescaFront desk
Best practices in hearing care
Our approach combines a thorough hearing evaluation, recommendations suited to your needs and ongoing support. When hearing aids are appropriate, we use evidence-based methods to assess device performance and guide their programming.
How we care for your hearing
Our care covers every step, from your first hearing test to help with hearing aids you already own.
- A hearing evaluation
- We start by talking with you about your hearing and your health history. Next, we look inside your ears with an otoscope, a small lighted instrument, to check for earwax or anything else that could affect the test. After the hearing test, we go through your results with you and answer your questions.
- Recommendations from leading manufacturers
- We work with Phonak, Oticon, ReSound, Signia, Starkey and Widex. If hearing aids are a good option for you, we recommend them based on your test results, the places where you want to hear better, your budget and your preferences.
- Real Ear Measurement
- Real Ear Measurement verifies hearing aid output in your ear canal and guides adjustments toward your prescriptive targets. Learn about Real Ear Measurement.
- Learning to use your hearing aids
- When you receive your hearing aids, we show you how to use them and how to look after them. We talk through what to expect as you get used to wearing them, and answer your questions as they come up.
- Follow-up adjustments
- Follow-up visits let us review how your hearing aids work in daily life and make adjustments when needed. Hearing aids from our office include five years of professional care.
- Hearing aids from another provider
- We clean, troubleshoot, repair and reprogram hearing aids from most major brands, including devices from other providers. Call or send us a message about your hearing aids so we can explain how we can help. Learn about hearing aid repair.
Why we measure the sound in your ear
Hearing aid software provides a starting point based on your hearing test. Your ear canal affects the sound delivered by the hearing aid, so in-ear measurement helps us compare its output with your prescriptive targets.
Tools we use to check hearing aids
Device testing and in-ear measurement answer different questions. Together with your feedback, they help guide appropriate programming and follow-up care.
Test device performance
Electroacoustic Analysis (EAA) checks a hearing aid in a test box against the manufacturer’s performance specifications.
Measure sound in the ear
Real Ear Measurement uses a thin probe tube to measure sound near the eardrum with the hearing aid in place.
Guide adjustments
We compare the measurements with prescriptive targets and use your feedback to help fine-tune the programming.
Questions you can ask about your fitting
- Will you measure the sound in my ear?
- Will you compare it with my prescription?
- Will you test the hearing aid itself?
- How are follow-up adjustments handled?
Meet Jaysee Soto
Jaysee Soto, HAS, BC-HIS, is the owner and a Hearing Aid Specialist at Altamonte Family Hearing. His approach combines evidence-based care with clear explanations and ongoing support.
Questions about fittings and follow-up
What happens at a hearing aid fitting?
We fit the hearing aids to your ears, program them using your hearing test results and check how they sound to you. We show you how to use and look after them, and answer your questions.
Can you help with hearing aids from another provider?
We clean, troubleshoot, repair and reprogram hearing aids from most major brands, including devices from other providers. Some repairs require manufacturer service. Call or send us a message about your hearing aids, and we’ll explain the next steps.
What happens after my fitting?
Follow-up visits give us time to review your progress, answer questions and adjust your hearing aids. Hearing aids from our office include five years of professional care.
Contact us
Book your hearing evaluation
Book your hearing evaluation online or call our office to schedule an appointment. Missed calls are returned within one business day.
715 Douglas Ave, Suite 45Altamonte Springs, FL 32714 · inside One Senior Place
407-949-6737English and Spanish
Monday to Friday, 9:00 am to 4:30 pmClosed for lunch, 12:00 to 1:00 pmWalk-in cleanings and minor repairs, 1:00 to 2:00 pm