JayseeOwner, HAS
ToniHAS
GraceFront desk
FrancescaFront deskMeet your hearing care team
in Altamonte Springs
Our family-owned and operated practice combines personal attention with evidence-based best practices. Meet the Hearing Aid Specialists and Patient Care Coordinators who take time to understand your concerns, explain your options and support your ongoing care.
- Jaysee Soto, HAS, BC-HIS Owner and Hearing Aid Specialist Board certified in Hearing Instrument Sciences, with more than a decade in hearing care. View profile
- Toni Trager, HAS Hearing Aid Specialist As a hearing aid wearer herself, Toni brings firsthand understanding to the care she provides. View profile
- Grace Soto Patient Care Coordinator, co-owner Helps with scheduling, insurance questions and coordinating your care. View profile
- Francesca Natal Patient Care Coordinator Helps with appointments, patient forms and questions before your visit. View profile
How our practice began
Jaysee and Grace Soto opened Altamonte Family Hearing to provide personal, thorough hearing care in the community they call home. They built the practice around lasting relationships, evidence-based best practices and ongoing support.
Today, our team carries that commitment into each hearing evaluation, hearing aid fitting and follow-up visit. We also share hearing health education throughout our community.
What to expect from our care
From understanding your hearing to ongoing support, here’s what you can expect from our team.
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A comprehensive hearing evaluation
We assess your hearing and discuss the communication challenges you’ve noticed. Then we explain your results and the options that may help.
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Real Ear Measurement
We use Real Ear Measurement to verify hearing aid output in your ear canal and fine-tune the programming to your prescriptive targets.
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Ongoing care
Hearing aids from our office include five years of professional care.
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Care in English and Spanish
Hearing evaluations and patient forms are available in English and Spanish, so you can discuss your concerns and understand your care in your preferred language.
Our certifications and expertise
Here are the training, credentials and professional affiliations behind your care.
- Jaysee and Toni Licensed Hearing Aid Specialists State of Florida
- Jaysee Board Certified Hearing Instrument Sciences, BC-HIS
- Jaysee HearingUp Certified Provider Part of Dr. Cliff Olson’s network of hearing care providers committed to best practices.
- Jaysee Florida Hearing Society Board member, District 5 Director
- The practice Chamber of Commerce Seminole County member
- The practice One Senior Place The building’s certified hearing care provider, and home to our office.
Questions people ask about us
If your question isn’t here, call us at 407-949-6737 or ask at your visit.
Is Altamonte Family Hearing part of a chain?
No. We’re an independent, family-owned and operated hearing care practice in Altamonte Springs.
Who will I see at my appointment?
You’ll see Jaysee Soto or Toni Trager, our Florida-licensed Hearing Aid Specialists. Our Patient Care Coordinators help with scheduling, forms and questions about your visit.
What happens at my first visit?
We discuss your hearing concerns and health history, examine your ears and complete a comprehensive hearing evaluation. Then we explain your results and discuss the next steps for your care.
Which hearing aid brands do you work with?
We work with the leading hearing aid manufacturers, including Phonak, Oticon, ReSound, Signia, Starkey and Widex. Because we aren’t tied to a single manufacturer, our recommendations are based on your hearing results, daily life, budget and preferences.
¿Hablan español?
Sí. Ofrecemos evaluaciones auditivas, formularios y recursos en español. Visite nuestra página en español para obtener más información.
Do you take insurance?
We accept many insurance plans that can help offset the cost of hearing care, and coverage varies from plan to plan. Call 407-949-6737 with your insurance details, and we’ll check your benefits for you.
Schedule your hearing evaluation.
Book your hearing evaluation online or call our office to schedule an appointment. Missed calls are returned within one business day.