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Answers to your most asked questions.

ear and ear canal model

Hearing Health FAQs

If you need an ear cleaning, or you have a build-up of earwax, you should never use cottons swabs. Cotton swabs can push earwax further into the ear canal, causing an impaction. Instead, you should visit us and we can provide you with a professional ear cleaning solution or refer you to a specialist for earwax removal.

First try cleaning your hearing aids, then change the battery. If your hearing aid still won’t turn on then contact us. We are experts in repairing hearing aids and can troubleshoot any problem. We have an in-house hearing aid repair shop so you don’t have to go without your devices for long.

Hearing protection is a must whenever the sound around you exceeds 85 decibels, which is the average level of city traffic. Regular exposure to loud sounds can be damaging to your hearing, and exposure to a one-time impact blast, such as a gunshot, can affect your hearing right away. At our hearing center, we carry custom shooting earplugs, earmolds, and in-ear monitors to keep your ears safe.

No, candling is not a safe method to remove earwax. Ear candling can lead to more problems as hot wax can drip into your ear, causing burns and other issues. If your ears are bothering you, contact our office.

Hearing aids typically last 3-5 years. However, they can last longer if you take good care of them and bring them in for regular maintenance checks. Although hearing aids will last you for many years, many patients like to upgrade their devices around the 3-year mark to take advantage of new technology.

Hearing aids are incredibly durable and are water resistant, but they are not waterproof. You should never wear your hearing aids in the shower or when swimming. Hearing aids can withstand sweat, moisture, and humidity, but they should not be submerged in water.